Don’t you find that some books just click with you? These did with me, probably because they illustrate new visions in such a way that the messages stick.

These books have definitely contributed to our success at Headsets.com. In fact, I would say that I’ve made money out of applying some (or all) of the lessons taught in these books:

How to Advertise Customer Service How to prsent Customer Service
More about Customer Service marketing customer service
managing customer service strategizing customer service
secret laws